These are the Terms and Conditions upon which Mourne Shack, and any person or persons (the participant) applying to book an activity or program agrees to adhere to:

GENERAL:

• All participants must agree to abide by all instructions and decisions that Mourne Shack and it’s staff make to ensure the safety and wellbeing of all participants.

• Much of our activities or programs take place in the outdoors and under different conditions than at home. Conditions can be physically demanding and challenging and participants are advised to come prepared. Each participant should therefore bring along all the items listed in the packing list.

• Some activities carry with them a degree of risk to both people and personal property, even if enjoyed under the proper supervision of qualified instructors. It can also sometimes be strenuous and physical that requires those taking part to have a reasonable standard of physical ability and personal fitness. All participants must therefore make us aware of any medical conditions, illnesses or allergies that they have and any prescribed drugs or medication they are taking at the time of their booking.

• No-one should participate in a strenuous activity if they are suffering from a heart condition or if they are pregnant. If you are unsure as to whether or not any medical condition that you may have will be affected by the activities then medical advice must be sought before booking. All participants must under no circumstances take part in the activities whilst under the influence of alcohol, drugs or medication which may adversely affect their physical/mental abilities.

• Participants are responsible for their brought values ​​(pocket money, equipment, mobile phone, computer, car). Mourne Shack accepts no liability for lost things of this kind. However, you can leave them with us on arrival and have unrestricted access during your activity or program.

• Mourne Shack is not liable for any damage caused by the absence of these items. If the absence of something related to or crucial to the participants health endangers the event, the event may be terminated without the participant being entitled to any claims for damages.

• Parents or Legal Guardians are obliged to inform Mourne Shack before the beginning of the booking about physical and health restrictions of their underage children (signed declaration of consent) in order to avoid overloading or illness-related failures as far as possible.

• If participants attend their booking whilst ill and are forced to leave, Mourne Shack can only in the event of its own gross negligence extend a full refund of the costs paid.

• Participants who do not adhere to the general standards of social coexistence (physical and psychological violence, youth protection law, smoking, alcohol, drugs, non-followers of the authority of lifeguards or trained outdoor instructors) may be expelled from the activity or program by the second offence. The severity of the case is to be determined by the Instructor leading the activity. In such a case of minors the parents, legal guardians or participant are obliged to organise the early departure. In this case Mourne Shack shall not be held responsible for any extra travel costs incurred.

• In the case of minors, swimming or water activities are only allowed after prior consent of the parents or guardian and in the presence of a lifeguard. In cases of illness, this can be denied.

• Mourne Shack reserves the right to use photos and other images created during the participation of the participant for its own purposes (and only for this purpose). The participant has the option to refuse whilst filling out their Consent Form.

• Participants on all activities or programs will be entitled to the use of any Mourne Shack equipment during their participation. Whereas Mourne Shack takes all reasonable measures to ensure that equipment is in a safe and good condition for use, participants are responsible for immediately reporting any damage caused to the equipment, or that becomes apparent whilst the equipment is in their possession.

BOOKING & CANCELLATION CONDITIONS:

• By booking with Mourne Shack the contract between the Participant and Mourne Shack becomes binding.

• In the case of telephone bookings when a written confirmation is not possible then the agreement is a verbal contract.

• Deposits: For some bookings a deposit must be paid before the booking can be confirmed and held by Mourne Shack.
  Your booking is not confirmed until we receive your deposit.
  Deposits must be paid within two weeks of your booking otherwise the booking shall be canceled.
  The remaining amount owed must be paid in full no later than 4 weeks before the event.

  Bookings needing a deposit shall be highlighted at time of booking confirmation.

• All other bookings shall be paid in full upon booking without the need of a deposit.

• All cancellations must be made in writing via email or post and are effective on the date received by Mourne Shack.

• Canceling without a deposit: Upon cancellation, a full refund shall be given up to 14 days before the event. We reserve the right to minus an administrative fee of 5% if we can not recover our expenses.
  Less than 14 days before the event we shall refund 50%.
  Less than 48 hours before the event there shall be no refund.

• Canceling with a deposit: Upon cancellation, a full refund shall be given up to 4 weeks before the event. We reserve the right to minus an administrative fee of 5% if we can not recover our expenses.
  Less than 4 weeks before the event we shall refund 80%.
  Less than 14 days before event we shall refund 50%.
  Less than 48 hours before event there shall be no refund.

• Mourne Shack will make every effort to accommodate your requirements and participants are reminded that in the event of a cancellation on their part, Mourne Shack can offer a booking on an alternative activity or program.

• For most activities Mourne Shack requires a minimum number of participants. If an activity or program does not reach the minimum number of participants, Mourne Shack reserves the right to cancel said activity or program. Participants shall be informed by phone no later than 1 week before the beginning of their booking. All monies shall be repaid with 4 weeks.

CHANGES TO ACTIVITIES OR PROGRAM:

• Mourne Shack reserves the right to change an activity or program according to weather, group size, group dynamics, safety and organisational reasons.

• A change in activity or program will not affect the dates as stated in the booking.

INSURANCES AND LIABILITY:

FOR ALL PROGRAMMES YOU ARE AVISED TO TAKE OUT YOUR OWN PERSONAL INSURANCE FOR CANCELLATION, ACCIDENT, PERSONAL BELONGINGS AND PROPERTY INSURANCE BEFORE ARRIVAL.

• Mourne Shack is fully insured through Bluefin Insurance Services Limited for the full extent and remit of all activities and programs offered.

• Mourne Shack sub contracted staff are insured as freelance employees.

• Mourne Shack does not seek to limit or exclude any liability for personal injury or loss of life which may occur as a result of its own negligence or that of its employees, officers or agents. However – Mourne Shack assumes no liability in respect of any personal injury, loss, damage, consequential loss or third party claims which occur through no fault of its own, its employees, officers or agents.
  All other liability or conditions implied by law and excluded to the fullest extent possible.

• If the execution of the event or part of the event is prevented by Force majeure or the loss of management personnel on the part of Mourne Shack, the reimbursement claims of the customer are limited exclusively to the order value. Already provided partial services can not be refunded.

BROCHURES, WEBSITE AND MARKETING:

• Mourne Shack makes every attempt to ensure that our brochures, website and marketing show our customers the services that are on offer.
  All information provided is given as a guide: We accept no responsibility for errors, omissions or discrepancies in our literature. All prices are accurate at the time of publication. We reserve the right to increase and decrease prices any time after publication. Any alterations or changes will be made clear at time of booking.

Mourne Shack is a limited company registered at:

53 Trassey Road
Newcastle
County Down
Northern Ireland
BT33 0QB

Please contact Managing Director: Christopher MacBlain